Community Kitchen Terms, Refunds, Pickup & Liability Policy

Last Updated: May 2026

By placing an order with Community Kitchen, you agree to the following:

Ordering & Payment

All orders must be paid in full at the time of purchase. Prices, menu items, pickup locations, and availability may change without notice.

Order Cancellations & Refunds

Orders may be canceled for a full refund until the weekly ordering window closes.

Once ordering has closed and meal production has begun, orders are non-refundable.

If you receive a meal that is damaged, missing, or does not meet our quality standards, please contact us within 24 hours of pickup. Community Kitchen may offer a replacement, store credit, or refund at its discretion.

Pickup Policy

Meals must be picked up during the designated pickup window.

Customers may authorize another person to pick up their order on their behalf.

Meals not picked up during the pickup window may be discarded for food safety reasons and are not eligible for a refund.

Food Storage & Reheating

Once meals are picked up, customers are responsible for proper transportation, refrigeration, storage, handling, and reheating.

Meals should be refrigerated promptly and consumed according to the instructions provided.

Menu Changes

While we make every effort to provide the advertised menu, ingredients and menu items may occasionally change due to availability or operational needs.

Meal photos are for illustrative purposes only. Actual meals may vary in appearance, ingredients, and packaging. Ingredients and menu items may be substituted based on availability and operational needs.

Customer Responsibility & Assumption of Risk

Food products carry inherent risks, including allergic reactions, spoilage resulting from improper handling, and other food-related risks.

By purchasing meals from Community Kitchen, you acknowledge and accept these risks and assume responsibility for the proper storage, handling, reheating, and consumption of your meals after pickup.

Limitation of Liability

Community Kitchen’s liability is limited to the amount paid for the affected order. Community Kitchen shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase, pickup, storage, handling, or consumption of its products.

Governing Law

These terms shall be governed by the laws of the State of California.

Contact Us

Questions or concerns?

Community Kitchen
805-586-9233
info@communitykitchen.cooking